PIATEX UG, Dieselstraße 31a, 63071 Offenbach am Main, Germany. Contact: info@piatexug.de.

We collect the details you give us when you create an account, place an order, contact us or subscribe to our newsletter (name, email, phone, delivery and billing address), plus technical data such as IP address, browser type and pages visited.

To process and deliver orders, manage your account, answer enquiries, send order updates, improve our website, and — only with your consent — send marketing emails.

Our website offers a live-chat service provided by Tawk.to. When you use it, your messages and basic technical data are transmitted to Tawk.to so we can reply to you.

We share data only with providers that help us run the store (payment, shipping, hosting, chat) and where required by law. We do not sell your personal data.

We use essential cookies for the cart, language and login session. Third-party services such as live chat may set their own cookies.

We keep personal data only as long as needed for the purposes above or as required by tax and commercial law.

Under the GDPR you may request access to, correction or deletion of your data, restrict or object to processing, request data portability, withdraw consent at any time, and lodge a complaint with a supervisory authority.

For any privacy question or to exercise your rights, email info@piatexug.de.